Our Approach

Cam Care has been serving the dealers and consumers market for more than half a decade now. Both professional and amateurs grown to trust Cam Care’s professional camera repair services for its fair pricing, traceability, quality repairs and fast turn around time.

Fair Pricing

To help you get an idea of how much the repair of your damaged device would cost,  we provide you with a free estimate. Simply fill up your particulars here to receive an estimate from us. Upon receiving your device, we will confirm our estimate by providing you a formal quotation via email.

Traceability

Dealers and consumers alike are able to log-in into our monitoring system to track the progress of their camera repair. Our monitoring system is accessible 24/7. Consumers simply log in at their convenience by keying in the repair job reference code provided by us. Upon logging in, the repair status of their device is displayed. Dealers are provided with corporate access codes.  Once they are logged in, all repair statuses of ALL their repair items are listed. On top of that, dealers also enjoy the privilege to make telephone enquiries. With just a single call, dealers are able to find out the status of their repairs. Having an updated repair database also helps our technicians. They are able to make references to an item’s repair history clients and thus their diagnosis work is enhanced.

Quality Repairs

You can rest assured your device is in safe hands. Our more than 20 years of experienced technicians have repaired more than thousands of cameras. To top it off, we warranty our repairs for three months. The warranty covers all labor and parts for the specific problem repaired. We are also committed to calibrate your unit back to its original manufacturer specification.

Extra Mile Services

We provide repair services for both over warranty and under warranty items. For under warranty repairs; we provide delivery services to manufacturers, follow up on status of repair, update of repair status, and finally delivery of items to its owner or dealer once repair is done. We also cater to over warranty repairs by providing warranty extension services.

Turn Around Time

We understand what the cost of downtime would be to our clients. Our workflow is scrutinized and improved to provide fast turn around time without the sacrifice of quality.

We are confident that our well-thought service workflow will provide you with quality services that you can depend on and we thank you for your choice of CAM CARE DEVICE SDN BHD professional services.